Frequently Asked Questions
What size is each flag?
Heritage Flags come in three main sizes: our Small Batch is 24.5”x13”, Half Barrel is 37”x19.5”, and Full Barrel is 49.5”x26”. We also offer a Double Barrel that measures 74.5”x 38” and State Flags that come in a Mini Batch (15”x10”), Half Barrel (24”x16”), and Full (26”x40”) size.
When will I get my flag?
We are committed to quality and will do our best to get your flag to you within 30 days. For more customized orders it may take up to 45 days.
Can I have my flag personalized in any way?
We do offer several ways to customize your Heritage Flag for an additional fee. Please call our customer service team at 910-725-1540 for more information.
Do you stain the flags in any way?
Our Classic Heritage Flags are styled only with the outside and natural charred inside of the Whiskey or Bourbon Barrel. Our Old Glory flags use the natural inside of the Wine Barrel to create the red stripes. (We do add just a hint of blue to the star union on our Old Glory to complement the rich red tones from the wine barrel staves.)
How can I “get on the map”?
Send your pictures to email@example.com with your zip code and we will make sure your flag gets featured!
Can I pick up my flag instead of having it shipped?
We do have a local pick-up option in our online checkout. It will be the last step in the checkout process before payment.
Are they available for purchase in your shop or do I have to order it?
All of our Heritage Flags are made to order and unfortunately not available for purchase onsite. If you are in need of a flag before our typical 30-day window please call us at 910-725-1540 and we will do our best to accommodate your request.
Will my flag look like the one in the picture on the website?
Every Heritage Flag is a special one-of-a-kind piece of art, and the colors and character of the staves in your flag may vary slightly from the flags pictured.
Do you plan to make any other state flags?
Due to our current order volume we are unfortunately not able to create other state flags at this time.
How do I hang my flag?
All Heritage Flags have a ‘Suggested’ hanging instructions sticker on the back. We ‘Suggest’ that you install heavy gauge wire to connect the “D” Rings attached to the back of your flag. For larger flags you will want to locate two studs in the desired hanging location. Install two screws. Hang and enjoy!
If I’m not happy with my flag, can I return it?
If you are not happy with anything you receive from us, please give us a call and we will do what it takes to make it right!